You are here
Senior Living Community
FAQ
- After I move in as a private-pay resident, if I later change my mind, am I obligated in any way?
- Are there furnished apartments?
- Are wellness services provided?
- Can I come and go as I please?
- Can I keep my car?
- Can spouses, relatives or friends share an apartment? Is there an adjusted rate?
- Does my monthly fee cover three meals a day and snacks? Is there a selection of entrees in the dining room? Can special diets be accommodated?
- How do I start the application process?
- I enjoy entertaining friends. Can I invite a guest to any meal?
- If I enter under the Private Pay option, what services are optional and how much do they cost?
- If I live at the Senior Living Community, how will I receive skilled nursing care?
- If I move into the SLC before my home is sold, who will take care of it in my absence until it is sold?
- Is cable television available?
- Is it necessary to sign a lease or buy into the community if I’m entering on a private-pay residency?
- Is mail service available?
- Is there housekeeping and laundry service?
- Is there transportation service?
- What about resident and guest parking?
- What happens to my entrance fee or partial assignment of assets if I leave the SLC?
- What is Assisted Living?
- What services and amenities are provided with Assisted Living?
- What types of admission are available?
- Who owns and operates the Senior Living Community?
- Who takes care of my move to the SLC?
- Will my apartment have an emergency system?
We require a written notification to move out, unless the move is due to a medical condition that no longer enables you to maintain residence in the Community. If you must move out due to a medical reason, we stop charging you the day your furniture and personal belongings are moved out of the room.
Yes, however, we encourage you to bring your own furniture. Make it as much like your home as possible! Hang your favorite photos and pictures on the wall and bring your favorite collectibles!
The SLC has highly trained passionate caregivers on call twenty-four hours a day who assist our residents with any needs. They are under the supervision of a licensed nursing professional and are trained to offer individualized care.
The Senior Living Community wants you to maintain your independent lifestyle. We encourage you to participate in planned activities and outings as you wish while living in our worry-free environment. We simply ask that you sign out when you leave the grounds.
During the admissions process, residents are asked to declare all antiques, jewelry and possessions of a certain value.
For those residents who enter under a Partial Asset Transfer agreement, 75 percent of the value of these declared possessions will go to the Senior Living Community and 25 percent to the resident's inheritor. At the time of admission, residents designate the individual responsible for vacating their apartment. The designee assumes ownership of all resident possessions that are not otherwise disposed of through a Partial Asset Transfer agreement.
For those residents who enter under the 100% Asset Transfer agreement, 100% percent of the value of these declared possessions will go to the Senior Living Community.
Yes, apartments can be shared by family members for an additional charge based on the service level of the second occupant for our assisted living residents, and the apartment type for the independent residents, subject of course to the membership requirements.
Yes, fees cover all your meals and snacks. There are three selections for the main meal, plus a delicious salad bar. We also have the “Always Available” menu, which is available at every meal. We can also accommodate special diets, such as diabetic, low-salt, low fat, and low-cholesterol, as well as others.
The process begins with a call to StarCare, 1-800-567-2273. With your authorization, a credit check and eligibility check will be completed. If eligibility is confirmed, an application will be mailed to you.
Applications are not processed if the applicant plans to file for bankruptcy or is in the process of bankruptcy. Once the bankruptcy proceedings have ended, an applicant may complete the application process.
Our private dining room is perfect for entertaining a small group and provides the same comforts as home. You may also have a guest join you at your table in the main dining room for a nominal fee and a reservation ahead.
A current schedule of optional services and prices is provided in the care agreement or you may request a copy of the schedule prior to your application or move in. Optional services include such things as guest meals, dry cleaning, and visits to the beauty salon or barbershop.
You will have the option of transferring to a skilled nursing facility approved by the SLC, we will help with the transition and placement.
If you are admitted under one of the assignment of assets plans, the Senior Living Community will work with a realtor to sell your property and will arrange for all upkeep, including landscape maintenance, house cleaning, etc., until the house or mobile home is sold.
The related expenses are tracked by the accounting department and then deducted from the total assigned assets prior to the 75/25% or 100% disposition of assets. You would be responsible for 25 percent of these expenses under the 75/25% plan.
For further assistance, please call 1-800-567-2273, to explore your specific situation.
Basic cable is provided to each resident at no additional charge.
There is a residence agreement signed upon entering the Senior Living Community, it is a month-to-month agreement that can be terminated at any time, with a 30 day notice. When moving into the Community, you decide when you move in and when you move out – and you may stay any length of time.
Yes, each resident has their own mail box to receive letters, newspapers, periodicals etc. and there is an in-house mail box for outgoing mail.
We have weekly housekeeping and laundry as part of our standard package. We also provide laundry facilities for those residents who wish to do their own laundry.
Our campus has cars and buses to transport residents to and from appointments, scheduled local activities, and special events. County transportation services, senior "dial a ride" services, and other public transit services are readily available. A nominal fee is charged to Private Pay residents.
Reserved parking is available for residents with vehicles and guest parking is available for family and friends.
Residents are entitled to a refund of the fees or assets paid at the time of admission minus the reasonable value of the services, care, and residence provided by the Senior Living Community during the stay.
The goal of assisted living is to allow seniors to live as independently as possible while assuring that basic needs are provided for. Assisted living is a preferred alternative for seniors who wish to maintain their independent & active lifestyle, but may need a little help in some activities of daily living such as personal care, medication monitoring and housekeeping.
Healthcare oversight from a licensed-nursing professional, housekeeping, weekly fresh linens, personal laundry service, 24-hour security, planned activities and excursions, nutritious and tasty meals & snacks, dietary counseling, fitness activities, beauty salon/barber services, library with computers and Internet access, entertainment rooms, private dining/party room, country store and ice cream parlor.
The Board of Trustees currently offers three types of admission:
- 75/25% Asset Transfer Contract: Continuing-Care Residency , involves a member of the Order entering into a lifetime contract for residency and assistance with medical treatment and day to day incidentals in consideration for giving the SLC 75% of his or her assets.
- 100% Asset Transfer Contract: Continuing-Care Residency, involves a member of the Order entering into a lifetime contract for residency and medical treatment in consideration for having given the SLC all of his or her assets.
- Private Pay Residency: Private Pay residency incurs a monthly fee depending on the level of care, floor plan, etc. This is a month-to-month agreement and does not include ancillary costs.
The Senior Living Community for the Eastern Star in California is owned by the Eastern Star Homes of California, a non-profit California corporation, and is governed by a Board of Trustees elected from the membership of the Order. This management structure has been in effect since the first facility opened in 1933. We are dedicated to providing the highest quality service, residential living accommodations and the wellness care needed to allow every resident to live with dignity and independence while making a smooth transition to assisted living.
When you move to the SLC campus, you and SLC staff will work together to coordinate the move at no charge to you. Under the 75/25% plan you will be responsible for 25 percent of the moving costs. Applicants who enter under a Private Pay agreement will be responsible for paying the cost of the move.
Yes, each unit is equipped with an emergency call system and each resident also has a personal emergency-response pendant.